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Committed to providing you the Protection you need with the Service you deserve.




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Testimonials

“Eddie and his staff made sure to accommodate all my wants and needs with my auto and home policy. I got everything and anything I asked for, and they took the time to go into detail as to what my policies entail. Thank you so much!”

- Ashley Zegarac, Broadview Heights

“When our other insurance company increased our premiums again, we turned to Pfister Insurance Agency for a more reasonable price. In a few days, they found a better premium rate for us. New insurance coverage was set up for us the next day with a savings of several hundred dollars and better coverage. We could not have asked for better service.”

- Mr. and Mrs. Wagner, Cleveland

“I am a new client, as of this year, and have been extremely satisfied with the customer service so far. I feel I have been given the right coverage for my needs. Don Craig and staff have been very pleasant, professional and helpful. Looking forward to a continued relationship with your agency. Thank you for the ‘Welcome Kit’, which contains some very valuable information.”

- Mardell Weiss, Broadview Heights

“We heard about your agency through a friend and decided to request some quotes on car and home insurance. Lynn Thomas took our information and drew up our options. She is one of the most knowledgeable, professional agents that we’ve ever dealt with. For the same coverage, plus more in some cases, our new rate for home and car was over $100 less per month. Whenever I call, the staff is pleasant, efficient and calls are returned promptly. Thanks!!”

- Robert and Deborah Durey, Thompson

“Tim Gose is an absolutely awesome representative for Pfister. He patiently worked with us as we rethought our coverages and needs after 17 years with a different insurer. I couldn’t be more satisfied.”

- Richard and Valerie Bird, Westerville

“Keith was very personable, punctual and knowledgeable. He took his time to explain everything and searched to find us the best deal possible. He even made a couple of trips to our house to make sure we were satisfied. The big plus was he saved us a few hundred dollars. We have recommended him to a couple of friends already, and we will continue to recommend him. A BIG THANKS TO YOU!”

- Dan and Faye Show, Brunswick

“Our thanks go out to Keith. He not only saved us over $600 on all our insurance, he bundled for us, and we are so pleased with him and his results. He is also very kind and considerate, helpful and just a nice person. The girls in the office are very kind and professional, as well. Thanks Keith!”

- Guy and Barb Atkinson, Spencer Township

“After having a very unprofessional experience with one of your competitors (my agency for over 20 years), Pfister’s Lynn Thomas found me a great deal on more (yes, more!) coverage than what I had!”

- Maureen Prokopius, Chagrin Falls

“Pete Rein has been a fantastic agent with us for a number of years with our business policy. Because of his good work, we recently transitioned the rest of our business and personal insurance to Pfister. Pete is a pleasure to work with; prompt and always willing to answer all of our questions. I would highly recommend Pfister!”

- Shannon Battaglia, Hudson

“Your agency has been wonderful. You took the time to give us different options. You saved us quite a substantial amount of money. I would recommend your agency to everyone I know. Thank you!”

- Kathy and Mary Smith, Parma Heights

“I couldn’t be happier with the service that Pfister Insurance has provided myself and my family. Don Craig went above and beyond to make sure we got the right protection and fully understood each policy. The entire staff is always very courteous and willing to help. Thank you!”

- Paige DeMattie and Brandon Pisciotta, Parma

“Tim Gose was able to research and provide a policy that met all our current needs and saved us around $600 over our previous policies. He was extremely easy to work with, available and attentive to all our requests. We appreciate the fact he will review our policy yearly to make sure we are getting the best pricing something our previous agent never did!”

- Richard and Sandra Bash, Galena

“We love the feel of a ‘small’ family owned business. Pfister provided personal, immediate, superb service, compared to our previous corporate provider. We saved money and have the added convenience of one payment, once a year. As a plus, we are supporting a North Royalton business as residents!”

- Michael and Kerry Simerale, North Royalton

“When I started seeking quotes for home and auto insurance, after getting a large price increase at renewal from my previous insurer, my son-in-law suggested I call Keith Gillin of Pfister Insurance. I had always insured directly with an insurance company, and I am happy to say that dealing with an insurance broker has been a favorable experience. Having a professional walk me through the pros and cons, selecting the correct insurance package and the right insurance company and save money, is a positive experience!”

- Bill Bogdan, Stow

“Thought you guys did a good job with my insurance needs. Set me up with more coverage with lower cost. Hopefully, won’t need to use it. Sara and Kirt were really friendly.”

- David Nadolski, Strongsville

“Tim was a pleasure to work with when I was looking for home and auto insurance . Most agents, at other insurance companies, push you so that you’ll choose their most expensive package. Tim was not like that. Instead, he took his time and really evaluated what insurance package best fit for me and at a very affordable price. The staff here are very friendly and professional. I couldn’t go wrong with choosing Pfister Insurance!”

- Tammy Rubin and Vlad Ayzenberg, Dublin

“The experience with Pfister Insurance Agency has been outstanding. He was able to provide us with better insurance coverage and save us money at the same time. His prompt service and knowledge has been like no other. If you want great coverage and service, I suggest you use Pfister Insurance Agency. Thank you, Ed!”

- Maria and Ryan Pokersnik, North Royalton

“I have never been taken care of as well as I was by Ed and Renee. The way everything was explained to me was great. I never had another insurance company do this. It is so good to know, if I call you with a question, I have someone to answer it. I would like to thank Ed for finding me the best rates for the house and auto.”

- David Winterstein, Cleveland

“Being so busy, we have taken our insurance for granted; just got the bill and paid it! With the help of our trusty agent, Kirt Watrob, we were able to streamline our coverage, save $1,062.50 per year and feel confident about our policies, coverage and agent.”

- Jesse and Jaclyn Reznik, Medina

“I have always been more than satisfied with the service I have received from Pfister Insurance Agency. I have built a relationship with Kathi Henderson, whom I trust to always be there for me when I need something. Because of Kathi and Pfister Insurance, I can rest easy knowing that my home and future are safe and sound.”

- Phil Oprzadek, Medina

“May life bring you a reflection of the kindness you have shown to us. Thank you for your thoughtfulness. We are happy to have you as our insurance agents. Thank you for your honesty. We will send friends and family to you. You have saved us money for our house and two cars. Thank you from,”

- The Zachariah Family, Garfield Heights

“When I first moved to the area, I assumed I would shop around for insurance. I started at Pfister because I pass it every day on my way to work, but I looked no further. The staff was EXTREMELY helpful and courteous to me and tailor made a car/rent plan that fit all of my needs. I am very impressed with Pfister and plan on being a long-term customer.”

- Jessica Lampkowski, North Royalton

“We would like to extend a sincere thank you to the Pfister Insurance Agency. From obtaining a quote to binding a policy, the process was seamless. In addition, the agency was able to provide the coverages we were seeking at a very competitive price. Thank you!”

- Brandon Pokersnik, Broadview Heights

“Our new agent, Pete Rein, was very helpful in searching out the best insurance coverage for our needs. He answered all of our questions so we really understood. That he was willing to come to our home so my wheelchair using husband could easily take part in the process was huge! We switched to your agency because of the promise of better customer service. So far we are very pleased.”

- Bob and Joann Edwards, Medina

“So far, we have been completely happy with the service provided (mostly) by Don Craig. He has been very helpful in making sure he understands our needs and then recommends options that might best fit our needs currently and in the future, while weighing out what will be the best value. Based on our most recent interactions, we feel this relationship will be a lasting one as life continues to progress. Thank you for your excellent service and caring approach.”

- Samuel and Haley Vanni, Medina

“I am a business minded person, and with that mindset, I am always looking to improve upon my life. Pfister Insurance was not the only company I received quotes from, but was one of four. Of the four, Pfister easily beat the quotes from the other three while offering better protection. They have gained a customer, and Pete has gained a friend. Sincerely,”

- Bradley Seastrand Jr., Parma

“Unhappy with our previous insurance provider’s recent changes, but exceedingly pleased with my agent, Lynn Thomas, I had no reservation about changing companies. Pfister Insurance and, notably, Lynn, have made the transition a flawless experience. Pleased with both my coverage and savings. I see myself with your company for years to come. In fact, at my suggestion, a dear friend has also become one of your clients. Thank you for the ‘Melt’ gift card!”

- Dana Yaro-Linderman, Sagamore Hills

“Ed, I cannot say enough about the way we were helped in changing to your agency. The best thing I can say is ‘peace of mind.’ We have a lot of stuff to insure, and I always felt uneasy with our previous agent and company. Don is great! He returns calls and is very helpful. Thank you!”

- Charlotte Morar, Strongsville

“Pete was awesome! Very helpful and worked very quickly to help us out. I literally called, asked for a quote, and he called back within an hour and explained everything to me. He also emailed me with his contact information for any questions I had. Painless experience, and I saved over $1,200 a year on auto insurance! Thank you!”

- Laura Beth Mulders, North Royalton

“I switched to Pfister Insurance/Erie because Keith was able to give me lower rates on my car and house package. Being on a fixed income, Keith was very helpful and knowledgeable when comparing my previous policy to what I now needed and wanted in a policy. I was treated with courtesy while Keith was professional. Keith even talked as a new friend to me about our connection of growing up in the same area - only many years apart. ”

- Paul Walters, North Royalton

“My agent structured my insurance coverage in the best possible way. All my questions were answered with great words. I got the best coverage with the lowest price ever. I am a very satisfied customer. I will definitely recommend my family and friends to this company. Thank you so much. Keep on keeping on!”

- Nancy Lechene, Medina

“We were treated as human beings, not numbers. Kirt Watrob was the most honest, friendly and caring insurance gentleman I ever met in my life. He cared about saving us money and he did just that, too. He actually saved us $2,200 in home owners insurance, so help me God that is what he did. He was the only insurance man who spoke up and said what we were paying was insane, and he was going to put a stop to it! And, he did just that! Amen.”

- Matthew Vanderbuilt and Paula Keaton, Columbus

“I chose to go with Pfister Agency, because my parents are clients. I am glad I did. Everyone I spoke with has been very helpful and nice. Mr. Pfister found me very reasonable rates and explained everything when I had questions.”

- Jamie Haddad, Parma



View all the testimonials we've received:




“The experience with Pfister Insurance Agency has been outstanding. He was able to provide us with better insurance coverage and save us money at the same time. His prompt service and knowledge has been like no other. If you want great coverage and service, I suggest you use Pfister Insurance Agency. Thank you, Ed!”

- Maria and Ryan Pokersnik, North Royalton




“Ed, I cannot say enough about the way we were helped in changing to your agency. The best thing I can say is ‘peace of mind.’ We have a lot of stuff to insure, and I always felt uneasy with our previous agent and company. Don is great! He returns calls and is very helpful. Thank you!”

- Charlotte Morar, Strongsville




“Pete was awesome! Very helpful and worked very quickly to help us out. I literally called, asked for a quote, and he called back within an hour and explained everything to me. He also emailed me with his contact information for any questions I had. Painless experience, and I saved over $1,200 a year on auto insurance! Thank you!”

- Laura Beth Mulders, North Royalton




“Keith was very personable, punctual and knowledgeable. He took his time to explain everything and searched to find us the best deal possible. He even made a couple of trips to our house to make sure we were satisfied. The big plus was he saved us a few hundred dollars. We have recommended him to a couple of friends already, and we will continue to recommend him. A BIG THANKS TO YOU!”

- Dan and Faye Show, Brunswick




“Tim Gose is an absolutely awesome representative for Pfister. He patiently worked with us as we rethought our coverages and needs after 17 years with a different insurer. I couldn’t be more satisfied.”

- Richard and Valerie Bird, Westerville




“I have always been more than satisfied with the service I have received from Pfister Insurance Agency. I have built a relationship with Kathi Henderson, whom I trust to always be there for me when I need something. Because of Kathi and Pfister Insurance, I can rest easy knowing that my home and future are safe and sound.”

- Phil Oprzadek, Medina




“Being so busy, we have taken our insurance for granted; just got the bill and paid it! With the help of our trusty agent, Kirt Watrob, we were able to streamline our coverage, save $1,062.50 per year and feel confident about our policies, coverage and agent.”

- Jesse and Jaclyn Reznik, Medina




“After having a very unprofessional experience with one of your competitors (my agency for over 20 years), Pfister’s Lynn Thomas found me a great deal on more (yes, more!) coverage than what I had!”

- Maureen Prokopius, Chagrin Falls




“We love the feel of a ‘small’ family owned business. Pfister provided personal, immediate, superb service, compared to our previous corporate provider. We saved money and have the added convenience of one payment, once a year. As a plus, we are supporting a North Royalton business as residents!”

- Michael and Kerry Simerale, North Royalton




“I have never been taken care of as well as I was by Ed and Renee. The way everything was explained to me was great. I never had another insurance company do this. It is so good to know, if I call you with a question, I have someone to answer it. I would like to thank Ed for finding me the best rates for the house and auto.”

- David Winterstein, Cleveland




“I am a new client, as of this year, and have been extremely satisfied with the customer service so far. I feel I have been given the right coverage for my needs. Don Craig and staff have been very pleasant, professional and helpful. Looking forward to a continued relationship with your agency. Thank you for the ‘Welcome Kit’, which contains some very valuable information.”

- Mardell Weiss, Broadview Heights




“Our new agent, Pete Rein, was very helpful in searching out the best insurance coverage for our needs. He answered all of our questions so we really understood. That he was willing to come to our home so my wheelchair using husband could easily take part in the process was huge! We switched to your agency because of the promise of better customer service. So far we are very pleased.”

- Bob and Joann Edwards, Medina




“When I started seeking quotes for home and auto insurance, after getting a large price increase at renewal from my previous insurer, my son-in-law suggested I call Keith Gillin of Pfister Insurance. I had always insured directly with an insurance company, and I am happy to say that dealing with an insurance broker has been a favorable experience. Having a professional walk me through the pros and cons, selecting the correct insurance package and the right insurance company and save money, is a positive experience!”

- Bill Bogdan, Stow




“Your agency has been wonderful. You took the time to give us different options. You saved us quite a substantial amount of money. I would recommend your agency to everyone I know. Thank you!”

- Kathy and Mary Smith, Parma Heights




“We were treated as human beings, not numbers. Kirt Watrob was the most honest, friendly and caring insurance gentleman I ever met in my life. He cared about saving us money and he did just that, too. He actually saved us $2,200 in home owners insurance, so help me God that is what he did. He was the only insurance man who spoke up and said what we were paying was insane, and he was going to put a stop to it! And, he did just that! Amen.”

- Matthew Vanderbuilt and Paula Keaton, Columbus




“We heard about your agency through a friend and decided to request some quotes on car and home insurance. Lynn Thomas took our information and drew up our options. She is one of the most knowledgeable, professional agents that we’ve ever dealt with. For the same coverage, plus more in some cases, our new rate for home and car was over $100 less per month. Whenever I call, the staff is pleasant, efficient and calls are returned promptly. Thanks!!”

- Robert and Deborah Durey, Thompson




“My agent structured my insurance coverage in the best possible way. All my questions were answered with great words. I got the best coverage with the lowest price ever. I am a very satisfied customer. I will definitely recommend my family and friends to this company. Thank you so much. Keep on keeping on!”

- Nancy Lechene, Medina




“I chose to go with Pfister Agency, because my parents are clients. I am glad I did. Everyone I spoke with has been very helpful and nice. Mr. Pfister found me very reasonable rates and explained everything when I had questions.”

- Jamie Haddad, Parma




“I couldn’t be happier with the service that Pfister Insurance has provided myself and my family. Don Craig went above and beyond to make sure we got the right protection and fully understood each policy. The entire staff is always very courteous and willing to help. Thank you!”

- Paige DeMattie and Brandon Pisciotta, Parma




“I am a business minded person, and with that mindset, I am always looking to improve upon my life. Pfister Insurance was not the only company I received quotes from, but was one of four. Of the four, Pfister easily beat the quotes from the other three while offering better protection. They have gained a customer, and Pete has gained a friend. Sincerely,”

- Bradley Seastrand Jr., Parma




“I switched to Pfister Insurance/Erie because Keith was able to give me lower rates on my car and house package. Being on a fixed income, Keith was very helpful and knowledgeable when comparing my previous policy to what I now needed and wanted in a policy. I was treated with courtesy while Keith was professional. Keith even talked as a new friend to me about our connection of growing up in the same area - only many years apart. ”

- Paul Walters, North Royalton




“Tim Gose was able to research and provide a policy that met all our current needs and saved us around $600 over our previous policies. He was extremely easy to work with, available and attentive to all our requests. We appreciate the fact he will review our policy yearly to make sure we are getting the best pricing something our previous agent never did!”

- Richard and Sandra Bash, Galena




“When our other insurance company increased our premiums again, we turned to Pfister Insurance Agency for a more reasonable price. In a few days, they found a better premium rate for us. New insurance coverage was set up for us the next day with a savings of several hundred dollars and better coverage. We could not have asked for better service.”

- Mr. and Mrs. Wagner, Cleveland




“When I first moved to the area, I assumed I would shop around for insurance. I started at Pfister because I pass it every day on my way to work, but I looked no further. The staff was EXTREMELY helpful and courteous to me and tailor made a car/rent plan that fit all of my needs. I am very impressed with Pfister and plan on being a long-term customer.”

- Jessica Lampkowski, North Royalton




“Unhappy with our previous insurance provider’s recent changes, but exceedingly pleased with my agent, Lynn Thomas, I had no reservation about changing companies. Pfister Insurance and, notably, Lynn, have made the transition a flawless experience. Pleased with both my coverage and savings. I see myself with your company for years to come. In fact, at my suggestion, a dear friend has also become one of your clients. Thank you for the ‘Melt’ gift card!”

- Dana Yaro-Linderman, Sagamore Hills




“We would like to extend a sincere thank you to the Pfister Insurance Agency. From obtaining a quote to binding a policy, the process was seamless. In addition, the agency was able to provide the coverages we were seeking at a very competitive price. Thank you!”

- Brandon Pokersnik, Broadview Heights




“Eddie and his staff made sure to accommodate all my wants and needs with my auto and home policy. I got everything and anything I asked for, and they took the time to go into detail as to what my policies entail. Thank you so much!”

- Ashley Zegarac, Broadview Heights




“So far, we have been completely happy with the service provided (mostly) by Don Craig. He has been very helpful in making sure he understands our needs and then recommends options that might best fit our needs currently and in the future, while weighing out what will be the best value. Based on our most recent interactions, we feel this relationship will be a lasting one as life continues to progress. Thank you for your excellent service and caring approach.”

- Samuel and Haley Vanni, Medina




“Pete Rein has been a fantastic agent with us for a number of years with our business policy. Because of his good work, we recently transitioned the rest of our business and personal insurance to Pfister. Pete is a pleasure to work with; prompt and always willing to answer all of our questions. I would highly recommend Pfister!”

- Shannon Battaglia, Hudson




“Our thanks go out to Keith. He not only saved us over $600 on all our insurance, he bundled for us, and we are so pleased with him and his results. He is also very kind and considerate, helpful and just a nice person. The girls in the office are very kind and professional, as well. Thanks Keith!”

- Guy and Barb Atkinson, Spencer Township




“Tim was a pleasure to work with when I was looking for home and auto insurance . Most agents, at other insurance companies, push you so that you’ll choose their most expensive package. Tim was not like that. Instead, he took his time and really evaluated what insurance package best fit for me and at a very affordable price. The staff here are very friendly and professional. I couldn’t go wrong with choosing Pfister Insurance!”

- Tammy Rubin and Vlad Ayzenberg, Dublin




“Thought you guys did a good job with my insurance needs. Set me up with more coverage with lower cost. Hopefully, won’t need to use it. Sara and Kirt were really friendly.”

- David Nadolski, Strongsville




“May life bring you a reflection of the kindness you have shown to us. Thank you for your thoughtfulness. We are happy to have you as our insurance agents. Thank you for your honesty. We will send friends and family to you. You have saved us money for our house and two cars. Thank you from,”

- The Zachariah Family, Garfield Heights